WordPress Support & Care

Your Support Team
 For WordPress

Welcome to Support Guru, your technical team specializing in comprehensive support and maintenance services for WordPress websites. Focus on your core business goals while Gurus overcome your technical challenges.

Pricing

Choose the perfect plan for your business needs

Save 15% on yearly plan!

Basic

For Standard Maintenance

$55
/Month

What you get:

24/7 Support
Uptime Monitoring
Monthly Reports
Speed Optimization
WordPress Updates

Pro

For Edits and Enhanced Security

$103
/Month

What you get:

Basic +
Security Optimization
Extensive Website Edits
Weekly Backups
Most Popular

Guru

For Advanced Maintenance

$183
/Month

What you get:

Pro +
Device Optimization
Media Optimization
Malware Removal
Daily Backups

Custom WP

For Custom Coded WP Sites

$319
/Month

What you get:

Guru +
Custom Site Updates
Custom Functionality Testing
24/7 Custom Code Monitoring

Feature Table

Basic

$55
/Month

Pro

$103
/Month

Guru

$183
/Month

Custom WP

$319
/Month
Monitoring
24/7 Uptime Monitoring
Monthly WordPress Reports
24/7 Custom Code Monitoring
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Design
Extensive WordPress Edits
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Device Optimization
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Media Optimization
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Security & Optimization
Speed Optimization
Security Optimization
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Malware Removal
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Updates & Backups
WordPress Updates
Cloud Backups
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Weekly
Daily
Daily
Custom Site Updates
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Custom Functionality Testing
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Your Business, Our Tech Expertise

At Support Guru, we consider ourselves an extension of your team. Your success is intricately tied to ours, and we are committed to ensuring you have the time and resources to focus on your core goals.

Our partnership enables you to dedicate your time to your core goals, while Support Gurus overcome all technical challenges.

Budget Friendly & Effective Solutions

At Support Guru, we are your team for overcoming technical challenges in your WordPress website management and care.

Our commitment extends beyond mere problem-solving, we provide cost-effective and personalized solutions, meticulously tailored to address your unique technical needs.

Premium WordPress Maintenance & Support Services

30-Day Satisfaction Guarantee

Malware Removal

With round-the-clock monitoring, we identify malware and ensure uninterrupted website operation, allowing you to focus on business growth with peace of mind.

Full File & Database Backups

Gurus use real-time external backups, securely stored on our cloud servers for easy one-click installation. Your files are protected and readily available in case of a disaster.

Mobile & Tablet Responsiveness

In the mobile-first era, we optimize your WordPress website for seamless accessibility across all devices, ensuring the ultimate user experience for everyone.

Security Fully Managed

We conduct regular audits, implement robust security measures like firewalls and SSL certificates, and safeguard your WordPress website 24/7 against data breaches.

Extensive 24/7 Website Edits

For website upgrades, Support Guru makes necessary content, plugin, and CSS adjustments based on your package scope.

Third Party Installations

Gurus seamlessly integrate third-party tools and services for your WordPress website's success, empowering your online business.

All Support & Care Plans Include

Enjoy peace of mind with your WordPress support team!

24/7 Emergency Support

Support Guru's impressive record time in responding to a ticket is a remarkable 14 seconds! When we say we're available as your technical team 24/7, we truly mean it.

Monthly Website Reports

We prioritize transparency and trust, providing monthly performance reports for full visibility into your WordPress website.

Plugin, Theme, & Core File Updates

We manage and update your plugins, themes, and core files to ensure compatibility and maximum performance while safeguarding your website against security breaches.

Speed Optimization

Gurus optimize your website for lightning-fast loading times, ensuring a positive experience with under 2-second load times.

Website Migration

Gurus ensure seamless website migration to your preferred hosting provider. If you opt for GuruDesk’s hosting solutions, you will enjoy an exclusive discounted price on our services!

Uptime Monitoring

Support Guru ensures 24/7 website monitoring for uninterrupted accessibility. Our Gurus swiftly resolve technical issues, minimizing disruptions to your website.
FAQs

Got Questions?

How do I get started with my support & care plan?

Start by choosing the support and care plan that aligns with your requirements. Following your plan purchase, our Support team will reach out to gain a comprehensive understanding of your specific needs.

How do I give my login credentials and make sure they are safe?

We prioritize the security and confidentiality of any information our clients provide to us. We use secure channels and encryption protocols to protect your confidential information. Please check the Privacy Policy to learn more details on how Support Guru ensures security.

Does it matter where I host my website to receive your services?

No, regardless of your hosting provider, Support Guru can offer assistance to resolve your hosting-related issues. However, if the issue persists due to the malfunctioning of your hosting provider’s system or servers, we do not guarantee resolution of the issue.

Do you offer phone support?

Currently, our primary mode of support is through online communication channels, such as email, live chat, or support tickets. These channels enable us to provide efficient and documented support, ensuring clear communication on and effective resolution of your inquiries or issues. In case of an emergency, you can contact +1 (646) 960-8800.

Do you also provide hosting services?

While we do not directly offer hosting services, we have established a close partnership with GuruDesk, our trusted hosting provider. Through this collaboration, we ensure that your hosting needs are met with utmost satisfaction. GuruDesk shares our commitment to excellence and provides reliable hosting solutions tailored to your requirements. Rest assured, with our combined expertise, we strive to deliver comprehensive support and an exceptional hosting experience for your website.

Common Questions

We’ve put together a list of Frequently Asked Questions (FAQs) to help you find the answer you are looking for.

View All FAQs

Different Questions

If you couldn’t find an answer to your question, please contact us with your inquiry and we will get back to you in no time.

Contact Us
GET IN TOUCH

Partner with Us

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Client-Oriented
Result Driven
Transparent
What happens next?
1 We receive your account credentials
2 Gurus identify the technical issue
3 We fix the issue and report back to you
Contact Customer Support