WooCommerce Support & Care

Empowering Your
E-commerce Success

Running a WooCommerce-based online store shouldn't be overwhelming - and it's not with Support Gurus!

Our WooCommerce support & care team is here to handle any technical challenges you encounter, empowering you to focus on growing your business with confidence.

Pricing

Choose the perfect plan for your business needs

Save 15% on yearly plan!

Basic

For Standard Maintenance

$135
/Month
$1.620 on yearly subscription

What you get:

24/7 Support
Uptime Monitoring
Monthly Reports
Speed Optimization
WooCommerce Updates

Pro

For Edits and Enhanced Security

$183
/Month
$2.196 on yearly subscription

What you get:

Basic +
Security Optimization
Extensive Edits
Weekly Backups
Most Popular

Guru

For Advanced Maintenance

$263
/Month
$3.156 on yearly subscription

What you get:

Pro +
Device Optimization
Media Optimization
Malware Removal
Daily Backups

Custom Commerce

For Custom Coded Stores

$399
/Month
$4.788 on yearly subscription

What you get:

Guru +
Custom Updates
Custom Functionality Testing
24/7 Custom Code Monitoring

Feature Table

Basic

$135
/Month
$1.620 on yearly subscription

Pro

$183
/Month
$2.196 on yearly subscription

Guru

$263
/Month
$3.156 on yearly subscription

Custom Commerce

$399
/Month
$4.788 on yearly subscription
Monitoring
24/7 Uptime Monitoring
Monthly Reports
24/7 Custom Code Monitoring
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Design
Extensive Edits
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Device Optimization
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Media Optimization
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Security & Optimization
Speed Optimization
Security Optimization
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Malware Removal
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Updates & Backups
WooCommerce Updates
Cloud Backups
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Weekly
Daily
Daily
Custom Updates
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Custom Functionality Testing
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Premium WooCommerce Maintenance & Support Services

Speed Optimization

Our Gurus work their magic to optimize your WooCommerce store, guaranteeing lightning-fast loading speeds, providing an exceptional experience with load times under 2 seconds.

24/7 Emergency Support

Support Guru's impressive record time in responding to a ticket is a remarkable 14 seconds! When we say we're available as your technical team 24/7, we truly mean it.

24/7 Uptime Monitoring

Your online store is monitored 24/7, ensuring continuous accessibility. Our Gurus act promptly to resolve any technical issues, minimizing disruptions to your online store.

Security Fully Managed

We conduct regular audits, implement robust security measures like firewalls and SSL certificates, and safeguard your online store 24/7 against data breaches.

Plugin, Theme & Core File Updates

We take charge of your plugin, theme, and core file updates, ensuring seamless compatibility and optimal performance, all while safeguarding your online store against any security breaches.

Security Scans & Malware Removal

With 24/7 monitoring and malware detection, we will run your online store smoothly while you focus on growing your business. Support Guru has your back.

FAQs

Got Questions?

How do I get started with my support & care plan?

Start by choosing the support and care plan that aligns with your requirements. Following your plan purchase, our Support team will reach out to gain a comprehensive understanding of your specific needs.

How do I give my login credentials and make sure they are safe?

We prioritize the security and confidentiality of any information our clients provide to us. We use secure channels and encryption protocols to protect your confidential information. Please check the Privacy Policy to learn more details on how Support Guru ensures security.

Does it matter where I host my website to receive your services?

No, regardless of your hosting provider, Support Guru can offer assistance to resolve your hosting-related issues. However, if the issue persists due to the malfunctioning of your hosting provider’s system or servers, we do not guarantee resolution of the issue.

Do you offer phone support?

Currently, our primary mode of support is through online communication channels, such as email, live chat, or support tickets. These channels enable us to provide efficient and documented support, ensuring clear communication on and effective resolution of your inquiries or issues. In case of an emergency, you can contact +1 (646) 960-8800.

Do you also provide hosting services?

While we do not directly offer hosting services, we have established a close partnership with GuruDesk, our trusted hosting provider. Through this collaboration, we ensure that your hosting needs are met with utmost satisfaction. GuruDesk shares our commitment to excellence and provides reliable hosting solutions tailored to your requirements. Rest assured, with our combined expertise, we strive to deliver comprehensive support and an exceptional hosting experience for your website.

Common Questions

We’ve put together a list of Frequently Asked Questions (FAQs) to help you find the answer you are looking for.

View All FAQs

Different Questions

If you couldn’t find an answer to your question, please contact us with your inquiry and we will get back to you in no time.

Contact Us
GET IN TOUCH

Partner with Us

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Client-Oriented
Result Driven
Transparent
What happens next?
1 We receive your account credentials
2 Gurus identify the technical issue
3 We fix the issue and report back to you
Contact Customer Support