Hosting support

Gurus to the Rescue  Your 24/7 Support Team

We understand the frustration of dealing with hosting issues on your own. Many hosting providers promise 24/7 support, but the reality is often disappointing. You're left waiting for a response, let alone a solution to your hosting-related problems. 

Count on Support Gurus to fix your hosting related headaches!

Pricing

Choose the perfect plan for your business needs

Save 15% on yearly plan!

Basic

Stress-free hosting assistance

$42
/Month
$504 on yearly subscription

What you get:

SSL Certificate Setup
Troubleshooting Consultation
Website Migration
Uptime Monitoring
24/7 Support

Pro

Never a hosting headache again

$54
/Month
$648 on yearly subscription

What you get:

Basic +
Speed Optimization
Security Improvements
Email Hosting Troubleshooting
DNS Configuration
Most Popular

Guru

Best for businesses

$66
/Month
$792 on yearly subscription

What you get:

Pro +
PHP Version Updates
Resource Scaling
Backup Recovery

Custom

Everything you need

Contact
/Month

What you get:

All your custom requirements

Feature Table

Basic

$42
/Month
$504 on yearly subscription

Pro

$54
/Month
$648 on yearly subscription

Guru

$66
/Month
$792 on yearly subscription

Custom

Contact
/Month
Setup & Configuration
SSL Setup
DNS Configuration
-
Website Migration
Monitoring & Optimizations
Uptime Monitoring
Security Monitoring
-
Speed Optimization
-
Resource Scaling
-
-
Updates & Troubleshooting
Troubleshooting Consultation
PHP Version Updates
-
-
Backup Recovery
-
-

Premium Hosting
Maintenance & Support Services

PHP Version Update

Support Guru updates the PHP Version, ensuring improved performance, enhanced security, and seamless compatibility with new features.

Security Improvements

You can rely on our Gurus to troubleshoot, identify the root cause, and resolve your security-related issues, ensuring a comprehensive fix that prevents any recurrence.

Backup Recovery & Setup

If you lose or need an older version of your website, our team swiftly recovers and makes seamless changes for you. Count on Support Gurus to bring your website back.

Email Hosting Troubleshooting

When you encounter an issue with your professional email address, our support team promptly identifies the root cause and takes decisive action to resolve it.

DNS Configuration

We set up the Domain Name System and seamlessly connect it with your hosting account. Our Gurus ensure easy accessibility for your website, enabling visitors to reach your website.

Resource Scaling

As your online business expands, your website's needs evolve. Our flexible resource scaling ensures your website gets enough resources to meet its growing demands.

All support & care plans include

Problem Free Hosting Support

SSL Setup

We understand the SSL certificate setup process can be complex. Simply provide Gurus with your credentials, and our Support team will handle the setup for you.

Troubleshooting Consultation

When hosting issues leave you searching for answers, Support Guru bridges the gap. Our team promptly identifies and resolves the problems, ensuring immediate solutions.

24/7 Emergency Support

Our impressive record time in responding to a ticket is a remarkable 14 seconds! When we say we're available as your hosting support team 24/7, we truly mean it.

Speed Optimization

When your website slows down, our expert Gurus step in to optimize its performance, ensuring a seamless user experience for your visitors.

Our Partner in Hosting: GuruDesk

Unhappy with your current hosting provider? It's time to make a switch and experience the exceptional hosting solutions offered by GuruDesk.  We have partnered with GuruDesk to bring you top-notch hosting services tailored to your needs. Plus, if you choose Guru hosting solutions, you'll enjoy an exclusive discount on our services.

When You Partner with GuruDesk

Free Migration

With GuruDesk, we handle all the technical details and seamlessly migrate your website to their reliable servers—for free!

First Month Free

Switching to GuruDesk's hosting is a win-win. As a welcome gift, we're offering you the first month of hosting absolutely free!

Free Domain

Switch to GuruDesk's hosting and enjoy a complimentary domain name. We believe in empowering our customers, and that starts with providing a free domain as part of our services.

Free Professional Email Address

As a bonus, GuruDesk includes professional email addresses with their hosting packages—at no additional cost.

Free SSL Certificate

With Guru hosting solutions, rest easy knowing SSL certificates come standard. Safeguard your website and visitor information with GuruDesk's additional security layer.
FAQs

Got Questions?

How do I get started with my support & care plan?

Start by choosing the support and care plan that aligns with your requirements. Following your plan purchase, our Support team will reach out to gain a comprehensive understanding of your specific needs.

How do I give my login credentials and make sure they are safe?

We prioritize the security and confidentiality of any information our clients provide to us. We use secure channels and encryption protocols to protect your confidential information. Please check the Privacy Policy to learn more details on how Support Guru ensures security.

Does it matter where I host my website to receive your services?

No, regardless of your hosting provider, Support Guru can offer assistance to resolve your hosting-related issues. However, if the issue persists due to the malfunctioning of your hosting provider’s system or servers, we do not guarantee resolution of the issue.

Do you offer phone support?

Currently, our primary mode of support is through online communication channels, such as email, live chat, or support tickets. These channels enable us to provide efficient and documented support, ensuring clear communication on and effective resolution of your inquiries or issues. In case of an emergency, you can contact +1 (646) 960-8800.

Do you also provide hosting services?

While we do not directly offer hosting services, we have established a close partnership with GuruDesk, our trusted hosting provider. Through this collaboration, we ensure that your hosting needs are met with utmost satisfaction. GuruDesk shares our commitment to excellence and provides reliable hosting solutions tailored to your requirements. Rest assured, with our combined expertise, we strive to deliver comprehensive support and an exceptional hosting experience for your website.

Common Questions

We’ve put together a list of Frequently Asked Questions (FAQs) to help you find the answer you are looking for.

View All FAQs

Different Questions

If you couldn’t find an answer to your question, please contact us with your inquiry and we will get back to you in no time.

Contact Us
GET IN TOUCH

Partner with Us

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Client-Oriented
Result Driven
Transparent
What happens next?
1 We receive your account credentials
2 Gurus identify the technical issue
3 We fix the issue and report back to you
Contact Customer Support