ABOUT US

Who We Are

Count on Support Guru, your support team, to tackle all your technical challenges. Our diverse team of experts is here to solve any technical headache you may encounter.

Rest assured knowing that our experienced professionals are at your disposal, ready to provide the support you need.

Our Mission

Our mission is clear, providing comprehensive technical support and maintenance services to businesses and individuals in need. With our specialization in WordPress, WooCommerce, and Cloud Solutions, we eliminate technical headaches and offer relief to those without IT departments.

Our Promise to Our Partners

Nurturing Business Growth Together

We foster strong relationships, growing alongside you and providing unwavering support. Comprehensive reporting ensures transparency and confidence in our commitment to your success.

Stay Ahead with Our Proactive Approach

Technical issues arise but our proactive approach stands out. Through 24/7 monitoring, we prevent potential hurdles. Staying one step ahead, we address technical issues before they impact your business.

Timely Solutions for Online Success

In the fast-paced digital world, every second counts. With Support Guru as your reliable support team, we deliver prompt solutions, ensuring your online presence remains dependable.

Your Reliable Partner in Success

At Support Guru, your success is our priority. As your support team, we're here to tackle technical headaches, letting you focus on your business. Together, we will achieve online success!

FAQs

Got Questions?

How do I get started with my support & care plan?

Start by choosing the support and care plan that aligns with your requirements. Following your plan purchase, our Support team will reach out to gain a comprehensive understanding of your specific needs.

How do I give my login credentials and make sure they are safe?

We prioritize the security and confidentiality of any information our clients provide to us. We use secure channels and encryption protocols to protect your confidential information. Please check the Privacy Policy to learn more details on how Support Guru ensures security.

Does it matter where I host my website to receive your services?

No, regardless of your hosting provider, Support Guru can offer assistance to resolve your hosting-related issues. However, if the issue persists due to the malfunctioning of your hosting provider’s system or servers, we do not guarantee resolution of the issue.

Do you offer phone support?

Currently, our primary mode of support is through online communication channels, such as email, live chat, or support tickets. These channels enable us to provide efficient and documented support, ensuring clear communication on and effective resolution of your inquiries or issues. In case of an emergency, you can contact +1 (646) 960-8800.

Do you also provide hosting services?

While we do not directly offer hosting services, we have established a close partnership with GuruDesk, our trusted hosting provider. Through this collaboration, we ensure that your hosting needs are met with utmost satisfaction. GuruDesk shares our commitment to excellence and provides reliable hosting solutions tailored to your requirements. Rest assured, with our combined expertise, we strive to deliver comprehensive support and an exceptional hosting experience for your website.

Common Questions

We’ve put together a list of Frequently Asked Questions (FAQs) to help you find the answer you are looking for.

View All FAQs

Different Questions

If you couldn’t find an answer to your question, please contact us with your inquiry and we will get back to you in no time.

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We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Client-Oriented
Result Driven
Transparent
What happens next?
1 We receive your account credentials
2 Gurus identify the technical issue
3 We fix the issue and report back to you
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