Your Web Team for Website Management

SMALL BUSINESSES

Strategic Alliance with Support Guru

Your website isn't just a virtual space—it's the backbone of your business operations. Your website is a living entity, requiring constant care and maintenance.

At Support Guru, we offer an alliance that covers every aspect of your website’s maintenance and care.

Avoid Revenue Loss in Your Business with Support Guru

Did you know that businesses face revenue leakage and loss due to technical issues? Companies lose an average of 9% of their annual revenue through leakage. The research shows that only the cost of a data breach results in $8.64 million in the United States.

Support Guru is here to help you avoid revenue loss and leakage. This loss is essentially what your enterprise has rightfully earned and with Support Guru, it is easily preventable.

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Comprehensive Solutions: Your Website Team

While your in-house IT team is great with hardware, the intricate work of website optimization demands specialized expertise. Our Support Gurus are here to help, promptly fixing issues like slow loading times, sporadic downtimes, and technical glitches that might frustrate users.

Our expert solutions ensure your customers can easily navigate your website.

Uplifting User Experience: Cultivating Immersive Encounters

A successful website isn't just about looks—it's about offering an exceptional user experience. With outdated plugins and sporadic updates impeding your site's vitality, Support Guru's partnership is your catalyst for user-centricity. 

Gurus create tailored solutions for your website, covering everything from design to development, ensuring it truly represents your brand. We're the architects of your website's perpetual prosperity.

How It Works

Step 1

Partnership Meeting

Our journey together commences with a comprehensive meeting to delve into the unique details of your business.

Step 2

Tailored Proposal

Guided by the insights from our initial discussion, we meticulously construct an enterprise package that is perfectly aligned with your distinctive needs.

Step 3

Assembling Your Team

To effectively address your website demands, we create a specialized website team, custom-fitted to your organization's scope and scale.

Step 4

Addressing Every Requirement

Your dedicated website team works diligently to fulfill all your requisites, ensuring that every aspect of your website aligns with your vision.

Step 5

Progression Reports

Your devoted website team keeps you informed about the progress, providing transparent updates on your website's current status.

FAQs

Got Questions?

How do I get started with my support & care plan?

Start by choosing the support and care plan that aligns with your requirements. Following your plan purchase, our Support team will reach out to gain a comprehensive understanding of your specific needs.

How do I give my login credentials and make sure they are safe?

We prioritize the security and confidentiality of any information our clients provide to us. We use secure channels and encryption protocols to protect your confidential information. Please check the Privacy Policy to learn more details on how Support Guru ensures security.

Does it matter where I host my website to receive your services?

No, regardless of your hosting provider, Support Guru can offer assistance to resolve your hosting-related issues. However, if the issue persists due to the malfunctioning of your hosting provider’s system or servers, we do not guarantee resolution of the issue.

Do you offer phone support?

Currently, our primary mode of support is through online communication channels, such as email, live chat, or support tickets. These channels enable us to provide efficient and documented support, ensuring clear communication on and effective resolution of your inquiries or issues. In case of an emergency, you can contact +1 (646) 960-8800.

Do you also provide hosting services?

While we do not directly offer hosting services, we have established a close partnership with GuruDesk, our trusted hosting provider. Through this collaboration, we ensure that your hosting needs are met with utmost satisfaction. GuruDesk shares our commitment to excellence and provides reliable hosting solutions tailored to your requirements. Rest assured, with our combined expertise, we strive to deliver comprehensive support and an exceptional hosting experience for your website.

Common Questions

We’ve put together a list of Frequently Asked Questions (FAQs) to help you find the answer you are looking for.

View All FAQs

Different Questions

If you couldn’t find an answer to your question, please contact us with your inquiry and we will get back to you in no time.

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We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Client-Oriented
Result Driven
Transparent
What happens next?
1 We receive your account credentials
2 Gurus identify the technical issue
3 We fix the issue and report back to you
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